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Security and compliance in every automation

Automating does not mean losing control. Every flow is designed with appropriate permissions, a record of what happens, and a person behind what is sensitive.

Flujo de seguridad: un documento pasa por un candado y un registro, con un escudo de fondo, y termina en un check de validación.

Principios

  • Least privilege

    Each automation runs with only the access it needs, and access can be reviewed.

  • Traceability

    You know what was done, when, and from which data.

  • Encryption and backups

    Data travels and is stored in the tools you already use, with those platforms’ safeguards. Additional measures are detailed in the processor agreement.

  • People in the loop

    Repetitive work runs on its own. What needs judgement is validated by someone on your team.

Protección de datos

Tratamos datos como encargado, con contrato de encargo, para implantar y mantener las automatizaciones. La base es la prestación del servicio y, cuando toca, tu consentimiento.

Uso responsable de la IA

  • Supervisión humana en las decisiones sensibles.
  • Transparencia con quien habla con un asistente: se identifica como IA.
  • El tratamiento de datos, incluido cualquier uso de modelos de IA, se concreta en el contrato de encargado antes de implantar.

Qué pasa si algo falla

Monitorizamos los sistemas y damos soporte para resolver incidencias.

Preguntas de IT

Where is data processed?

In the tools you already use (CRM, ERP, email, document management) and any services we need to connect. Processor details are signed before implementation.

Do you train models on our data?

Data processing—including any use of AI models—is defined in the processor agreement before implementation.

Do you hold ISO, ENS, or other certifications?

We do not list certifications on this page. In the assessment we explain the technical and organisational measures that apply to your case.

What happens if something fails?

We monitor systems and provide support to resolve incidents. Response times are specified in the proposal.

Does the assistant identify itself as AI?

Yes, when it serves customers or employees. It can hand the conversation to a person with full history.

Let us talk about your processes, not technology.

In the diagnostic we review 2 or 3 processes with you and tell you, with numbers, which one to automate first.

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Reply within 24–48 business hours

Request diagnostic